Delete Your Account
You can delete your jilmil account and all associated data at any time, either from inside the app or by emailing us.
Option 1 — Delete from the app
1
Open the jilmil app and tap the Parents tab.
2
Scroll to the bottom and tap Delete Account under the Account section.
3
Confirm the deletion. Your account and all data will be permanently removed.
— or —
Option 2 — Email us
Send a deletion request from the email address associated with your account. We will process it within 7 business days.
Email support@lulutells.comWhat gets deleted
| Data | Deleted within |
|---|---|
| Account (email / phone number) | 30 days of request |
| Child profiles (name, age, sidekick) | 30 days of request |
| Story history | 30 days of request |
| Analytics events (if opted in) | Automatically after 12 months |
| Records required by law (e.g. tax) | As required by applicable law |