Support
Need help with jilmil? Browse the common questions below, or email us and we'll get back to you as soon as we can.
Frequently asked questions
How do I create a child profile?
Open the app, go to the Parents tab, and tap Add Child Profile. You can add your child's name, age and favourite sidekick — free accounts can add up to 1 profile, and jilmil Premium supports up to 4.
How does the free trial and subscription work?
New subscribers get a 7-day free trial of jilmil Premium. You can manage or cancel your subscription anytime from your device's App Store or Google Play subscription settings — cancelling won't affect your current billing period.
Are stories safe for my child?
Yes. Every story is written by our team and reviewed by a real person for tone, language and age-appropriateness before it's added to the app. The app is ad-free.
Which languages are supported?
Stories can be narrated in English and Hindi today, with more Indian languages on our roadmap.
I'm not receiving notifications/reminders. What should I do?
Make sure notifications are enabled for jilmil in your device's system settings, and that reminders are turned on from inside the app when prompted.
How do I delete my account?
You can delete your account and all associated data from the Parents tab in the app, or by following the steps on our account deletion page.